UserTell
Install on Shopify
Shopify App

UserTell ‑ Customer Gallery

UserTell is a Shopify app that collects customer photos and videos into a shoppable UGC gallery on your storefront.
Reward fans and grow trusted sales.

Install on ShopifySee how it works

Shopify-native install

One-click install from Shopify App Store. Works with any theme, no code edits required

Post-purchase emails built in

Automatic reminder emails turn recent buyers into a steady stream of photo and video posts

Order-attribution analytics

See how many orders came from shoppers who browsed your gallery

Collect

Let customers post photos and videos directly on your storefront.

Drop the gallery block on any page. Shoppers upload from their phone in seconds, tag the products they bought, and the post goes live after you approve it.

  • One-tap photo and video upload from mobile
  • Tag products so visitors can shop straight from a post
  • Lightweight moderation queue with one-click approve or deny
  • Works with any Shopify theme without code edits
Let customers post photos and videos directly on your storefront.
Reward

Invite recent buyers to share with post-purchase reminder emails.

UserTell sends a friendly email a few days after delivery, asking buyers to post a photo or video. Pair it with a discount code to turn one purchase into a future one.

  • Automatic emails timed to delivery
  • Optional discount code reward for accepted submissions
  • Brand-matching templates with your copy
Invite recent buyers to share with post-purchase reminder emails.
Measure

See which orders came from shoppers who browsed your gallery.

Attribute every gallery view to resulting orders. Surface top-converting posts, invest in UGC-driving products, and quantify social proof ROI.

  • Order-attribution down to the individual gallery post
  • Top-performing posts, products and contributors
See which orders came from shoppers who browsed your gallery.

Frequently asked

Can't find what you're looking for? Get in touch.

UserTell is a Shopify app that lets your shoppers post photos and videos of what they bought directly on your storefront. It collects that content into a shoppable customer gallery, invites recent buyers to contribute through post-purchase emails, and shows which orders came from shoppers who browsed the gallery.

Yes. UserTell installs as a theme app extension, which means it works with any Shopify Online Store 2.0 theme and needs no code edits.

Yes. The UserTell Starter plan is free and includes unlimited galleries, 20 image posts with product tagging, discount code incentives, and comments on posts. You only need to upgrade when you outgrow the post limit.

Every customer submission lands in a moderation queue before it appears on your storefront. You approve, deny, or feature each post with one click, so nothing goes live in a UserTell gallery without your say.

After a buyer's order is delivered, UserTell waits a few days and then sends a branded email asking for a photo or video, optionally paired with a discount code. The send timing and the reward are both configurable.

Yes. UserTell tracks gallery views and matches them to the orders that follow, down to the individual post. You can see your top-performing posts, products, and contributors.

When you erase a customer's personal data in Shopify, the request reaches UserTell too. Records like their review reminders are cleared straight away. Their posts and comments are your storefront content, so UserTell emails you a list with links and the date Shopify needs it done by. Deleting a post or comment in UserTell erases the customer's name, email and words.

You can uninstall UserTell from your Shopify admin at any time. 48 hours later, Shopify tells UserTell to delete your store's data, and it is all deleted then: galleries, posts, comments, reminders and analytics. The one exception is your support chat history with us. Photos and videos customers uploaded stay in your Shopify admin under Content → Files. UserTell does not sell personal data.

Email support [at] usertell.com. We typically respond within one business day. Live chat is also available inside the app.
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